Coupons & discounts

A coupon is a discount code you can apply at checkout to save on a subscription or a coin top-up. If you've been given one — from a promotion, a partner, or support — here's how to use it.

Where to enter a coupon

There are two places a coupon field appears:

• At subscription checkout — when you subscribe to a paid plan (Subscriptions & billing).
• On the Coins page — when you buy a coin top-up (Coins & credits).

Type the code into the coupon field and click Apply.

What happens when you apply one

• Webpress checks the code and, if it's valid, shows the discount and your new total.
• If the discount makes the total free, you'll see "Free" — and there's nothing to pay.
• Continue to checkout; the discounted amount is what you'll be charged.

How discounts work

A coupon can give one of three kinds of discount:

A coupon applies to the first invoice of a subscription, or to a single coin top-up — not to ongoing renewals. Renewals bill at the normal price.

If a coupon won't apply

Coupons have rules, so you might see a message explaining why one didn't work. Common reasons:

• the code doesn't exist or was mistyped,
• it's expired, not yet active, or no longer active,
• it's for a different purchase (a subscription coupon won't work on a coin top-up, and vice-versa),
• it's reached its usage limit, or you've already used it,
• it's restricted to specific accounts and yours isn't on the list.

If you believe a code should work, double-check you've copied it exactly (codes aren't case-sensitive) and that you're using it on the right kind of purchase.

Where to go next

• Subscriptions & billing — apply a coupon to a plan.
• Coins & credits — apply a coupon to a top-up.